Before you sell

Prepare your device

Four quick steps before you ship or drop off. It protects your data and gets you paid faster.

Heads upWe can't process a device that still has Find My or an activation lock turned on. Switch it off before you send it and your payout goes out faster.
I'm preparing an
1

Back Up & Sign Out

Back up to iCloud or a computer, then turn off Find My and sign out. We can't process a locked device.

Find MySettings›your name›Find My›Find My iPhone›Off
Sign outSettings›your name›Sign Out
2

Factory Reset

Erase all content and settings to protect your privacy.

iPhoneSettings›General›Transfer or Reset iPhone›Erase All Content and Settings
3

Clean & Inspect

Wipe your device down, remove the case and SIM card, and double-check for damage so your quote matches its condition.

Device ready to go?

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